Privacy Policy

Privacy Policy

Last updated: 2/09/2025

Steel Squadron values your privacy and takes great care in safeguarding the information you provide. Please read this Privacy Policy carefully.

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1. Changes to This Privacy Policy

We may update this Privacy Policy occasionally to reflect changes in our practices or for legal, operational, or regulatory reasons. Updated versions will be posted here with a revised “Last updated” date.

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2. How We Collect and Use Your Personal Information

To provide our services, we collect personal information from you through various interactions over the past 12 months:

a) Information Collected Directly from You

- Contact details (e.g., name, address, email, phone)

- Order-related data (e.g., billing and shipping addresses, payment confirmation, order history)

- Account credentials for secure access

- Information shared via customer support inquiries

b) Information Collected Automatically

We use cookies, pixels, and similar technologies to gather usage data such as device type, browser, IP address, and how you navigate our site.

c) Information Collected from Third Parties

We may also receive info from:

- Shopify (our platform provider)

- Payment processors, for handling transactions

- Advertising and analytics partners

- Fulfilment and shipping partners

We may use your information to:

- Process orders, shipments, returns, and payments

- Manage your account and provide customer support

- Personalize marketing, advertising, and promotional content (where permitted by law)

- Prevent fraud and enhance security- Improve our services and offerings

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3. Cookies

We use cookies to remember preferences, analyse site usage, and optimize your experience. Third-party cookies may also tailor advertising on our site or other sites. You can manage or disable cookies via your browser settings, though this may impair site functionality.

We also support the Global Privacy Control (GPC) signal—if enabled, this signals your preference to opt out of sharing or targeted advertising.

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4. How We Disclose Personal Information

We may share your data with:

- Service providers (e.g., payment processors, logistics, customer support, analytics)

- Marketing partners and affiliates

- Legal authorities or entities if required by law, or to protect our rights

- Third-party sites when you consent or through social media widgets

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5. Children’s Privacy

Our services are not intended for children under 13 (or higher legal age). We do not knowingly collect personal data from minors. If you believe we have done so incorrectly, please contact us.

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6. Security & Data Retention

While no system is 100% secure, we use industry-standard measures to protect collected data. We’ll retain your personal information only as long as necessary to provide services, comply with laws, resolve disputes, or enforce our policies.

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7. Your Rights

Depending on your location, you may have rights such as:

- Accessing your personal data

- Deleting or correcting your information

- Data portability- Opting out of targeted advertising or data “sale/sharing”

- Restricting processing or withdrawing consent

- Lodging complaints with privacy authorities

Requests can be made on our website or via email as listed below. We won’t discriminate against you for exercising these rights. We may need to verify identity before fulfilling requests. 

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8. International Users

We may process or store data in countries outside your own. If you are located in regions like the EEA, we’ll use legal mechanisms such as Standard Contractual Clauses or other lawful methods to ensure adequate protection.