Shipping Policy

Shipping Policy
Last Updated: 2/09/2025


1. Processing Time

All orders are processed within 1–10 business days after purchase, depending on seasonal volumes or unforeseen delays. You’ll receive a confirmation email once your order is received.

2. Delivery Time

Estimated delivery is 6–30 business days after dispatch, depending on your location and chosen shipping method. If your order hasn’t arrived within this time frame, please contact us at SteelSquadronModels@gmail.com for assistance, including options for returns, refunds, or store credit.

3. Order Tracking

Once your order ships, we’ll send a tracking number via email so you can follow its progress.

4. Shipping Issues

For any delays, missing, or damaged items, contact us immediately at  SteelSquadronModels@gmail.com —we’ll work to resolve it quickly.

5. Address Accuracy

Please ensure your shipping address is accurate and complete at checkout. We are not responsible for issues resulting from incorrect or incomplete addresses.

6. Customs, Duties & Import Fees

For international orders, customers are responsible for any customs duties, taxes, or import fees, which are not included in shipping costs. Please check with your local customs office for more information.

7. Changes to Shipping Policy

We reserve the right to revise this Shipping Policy at any time. Any updates will be posted on our site with a new effective date—while we encourage you to review it regularly, continuing with orders after changes constitutes acceptance.