Shipping policy

Shipping Policy
Last Updated: 11/06/2026

Free Shipping
Steel Squadron offers free worldwide shipping on all orders.

1. Processing Time
All orders are processed within 1–10 business days after purchase, depending on seasonal volumes or unforeseen delays. During our grand opening period orders may take up to 10 business days to dispatch. You'll receive a confirmation email once your order is received.

2. Delivery Time
Estimated delivery is 6–40 business days after dispatch, depending on your location and chosen shipping method. If your order hasn't arrived within this time frame, please contact us at SteelSquadronModels@gmail.com for assistance, including options for returns, refunds, or store credit.

3. Order Tracking
Once your order ships, we'll send a tracking number via email so you can follow its progress.

4. Shipping Issues
For any delays, missing, or damaged items, contact us immediately at SteelSquadronModels@gmail.com — we'll work to resolve it quickly.

5. Address Accuracy
Please ensure your shipping address is accurate and complete at checkout. We are not responsible for issues resulting from incorrect or incomplete addresses.

6. Customs, Duties & Import Fees
For international orders, customers are responsible for any customs duties, taxes, or import fees. Please check with your local customs office for more information.

7. Changes to Shipping Policy
We reserve the right to revise this Shipping Policy at any time. Updates will be posted with a new effective date.