Terms of service

Steel Squadron – Terms of Service

Last updated: 11th of June 2026

Overview

This website is operated by Steel Squadron ABN: 94 352 184 726 SteelSquadron. Throughout this document, "we", "us" and "our" refer to Steel Squadron. By visiting our website or purchasing from us, you agree to be bound by the following Terms of Service ("Terms").

We reserve the right to update these Terms at any time. Continued use of the site after changes are posted constitutes your acceptance of the updated Terms.

Section 1 – Eligibility

By using our site, you confirm that you are of legal age in your state or territory, and that you will not use our products or services for any illegal or unauthorised purpose.

Section 2 – Australian Consumer Law

Our products come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure, and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have goods repaired or replaced if they fail to be of acceptable quality and the failure does not amount to a major failure.

Nothing in these Terms limits or excludes your rights under the Australian Consumer Law.

Section 3 – Products & Services

  • Some products are available exclusively online and in limited quantities.
  • Products are fulfilled via a drop-shipping model – items are shipped directly from our suppliers. As a result, packaging, manuals, or branding may differ slightly from product images.
  • We make every effort to display products accurately, but we cannot guarantee that colours or details on your screen exactly match the physical product.
  • Prices and product descriptions are subject to change without notice.

Section 4 – Ordering & Payment

We reserve the right to refuse or cancel any order at our discretion. We may limit orders placed by the same person, household, or account. You agree to provide accurate, complete, and current billing and account information when placing an order.

Section 5 – Shipping

As our products are drop-shipped, delivery times vary depending on the supplier and destination. Estimated shipping timeframes are provided on product pages where available. We are not responsible for delays caused by suppliers, carriers, or customs. For full details, please refer to our Shipping Policy.

Section 6 – Returns & Refunds

We offer returns and refunds in accordance with our Return Policy and your rights under the Australian Consumer Law. Please review our Return Policy for full details on eligibility, timeframes, and how to lodge a return.

Section 7 – Accuracy of Information

We strive to ensure all information on our website is accurate and up to date. However, we do not warrant that product descriptions, pricing, or other content is complete, current, or error-free. We reserve the right to correct errors and update or cancel orders where pricing or information errors have occurred.

Section 8 – Prohibited Uses

You must not use this site or its content to:

  • Engage in unlawful activity or solicit others to do so
  • Infringe on intellectual property rights
  • Harass, abuse, or discriminate against others
  • Submit false or misleading information
  • Upload malicious code, viruses, or harmful software
  • Collect personal information unlawfully
  • Spam, phish, or scrape the site

Violation of these terms may result in immediate termination of access to our services.

Section 9 – Third-Party Links & Tools

Our site may contain links to third-party websites or use third-party tools. We have no control over and accept no responsibility for the content, practices, or accuracy of third-party sites or services. Use of such links or tools is at your own risk.

Section 10 – User Submissions

If you submit reviews, comments, or other content to our site, you grant us a non-exclusive right to use, edit, publish, and distribute that content. We are not obligated to maintain, compensate for, or respond to any submissions.

Section 11 – Privacy

The collection and use of your personal information is governed by our Privacy Policy. By using our site, you consent to the collection and use of your information as described therein.

Section 12 – Limitation of Liability

To the extent permitted by law, Steel Squadron and its owners, employees, affiliates, and suppliers are not liable for any indirect, incidental, or consequential loss or damage arising from your use of our website or products. Our liability for any claim is limited to the amount you paid for the relevant product or service.

Nothing in this section limits your rights under the Australian Consumer Law.

Section 13 – Indemnification

You agree to indemnify and hold harmless Steel Squadron and its team from any claims, damages, or expenses (including legal fees) arising from your breach of these Terms or your violation of any law or third-party rights.

Section 14 – Governing Law

These Terms are governed by the laws of Victoria, Australia. Any disputes will be subject to the exclusive jurisdiction of the courts of Victoria, Australia.

Section 15 – Severability

If any provision of these Terms is found to be unlawful or unenforceable, that provision will be enforced to the maximum extent permitted by law, and the remaining provisions will continue in full force and effect.

Section 16 – Entire Agreement

These Terms, together with our Privacy Policy, Return Policy, and Shipping Policy, constitute the entire agreement between you and Steel Squadron. They supersede any prior communications or agreements.

Contact Us

If you have any questions about these Terms, please contact us: